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4 tips for delegation to take work from ‘D’oh!’ to ‘OOHH!’

“D’oh!” It’s what Homer Simpson says when something goes wrong. Why is delegation one big “D’oh!” for a lot of people? There can be some fear about delegating tasks or projects because without proper...

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8 traits to look for in a successful assistant manager

Great companies are populated by great employees. While a top general manager is necessary, it’s not sufficient for the genuine long-term success of any company or major operating division.  Businesses...

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8 essential traits to be the go-to person for insurance agency owner

Great companies are populated by great employees. While a top general manager or insurance agency owner is necessary, it’s not sufficient for the genuine long-term success of any company or major...

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N.Y. agency owner among Big I’s new, ‘remarkable’ leadership team

An independent insurance agency owner with an office in New York is among the new leadership installed to lead the Independent Insurance Agents & Brokers of America (Big I). Robert Rusbuldt Spencer...

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5 self-disciplines that help to successfully lead others

All leadership begins with “self-leadership.” Before any leader can aspire to lead a thriving enterprise they must first master leading an organization of one. Tom and Susan are partners in the same...

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Knowing leadership style is more important than matching ties, shirts

At the risk of placing substance over style, all leaders must understand this simple truth: style does matter. It is not about matching your belt to your shoes or accessorizing appropriately for the...

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8 tips for becoming an unconventional thinker that beats the competition

Leaders inspire people to do amazing things, the type of things that their followers would not do on their own. With leadership, a vision and competitive advantage becomes reality. The more change an...

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Become the CATAlyst who gets things done with effective actions

What distinguishes the mediocre leader with so-so results from the effective leader who makes a big impact every time? The answer is the ability to take effective action. There’s a big difference...

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5 key actions for CEOs eager to become agents for change

As Chief Executive Officer, you are the starter of change—and the stopper of change. Nothing significant in your organization happens that you don’t allow, including atrophy. Failure with change is...

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12 questions to help take stock and build on your leadership DNA

Can you think of a time you were really uncomfortable? Maybe it was a time you had to speak in front of a large group, or a time you had to confront someone who works with you on a difficult issue....

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Management: Is your talk a transaction or an interaction?

When you talk to people, are you focused on the transaction or your interaction? A transactional encounter is one where you’re going through the motions to get the task or the discourse done. Maybe you...

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One Marino retiring; another Marino elected CEO at Horizon Blues

William J. Marino, the longest serving CEO of a Blue Cross Blue Shield affiliate, is retiring as chairman and CEO of Horizon Blue Cross Blue Shield of New Jersey, effective March 1, 2001, the company...

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Management: Six steps to simplify managing people remotely

Managing people and projects from across the hall is tough enough. Managing people and projects from different cities, states, time zones, or countries is infinitely more difficult. You might as well...

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Diehl, others installed as officers for NAIFA-Carroll/Howard

The National Association of Insurance & Financial Advisors’ Carroll/Howard (Md.) chapter installed officers for its current year. The Maryland chapter installed Roger Diehl as president; Harvey...

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AIG’s Chartis shuffles leaders as part of reorganization

American International Group’s Chartis property-casualty business has new leadership and structure as it seeks to align accountability with long-term results. Robert H. Benmosche “Our top priorities...

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